Privacy Policy for R-POS

Effective Date: 1^st Sep 2024

1. Introduction

Welcome to R-POS. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect the data we collect from users of our software, in compliance with the laws of India, particularly the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect and store the following types of data when you use our software:

• Personal Information: Name, contact details (email, phone number), address, and other details related to billing and invoicing.
• Financial Information: Transaction data, such as invoices, payments, credit/debit details (if applicable).
• Customer Data: Data entered by the user, including customer and vendor details for billing purposes.
• Device Information: Information related to your device, including IP address, browser type, and system information for troubleshooting purposes.

3. Use of Information

The data collected by R-POS is used for:

• Billing & Invoicing: To create and manage customer invoices, track payments, and maintain accurate records of transactions.
• Customer Management: To manage customer and vendor information for smoother transactions.
• Support & Troubleshooting: To assist with software-related queries and ensure the smooth functioning of the application.
• Legal Compliance: To comply with tax and financial regulations as per Indian law.

We do not sell or share your personal data with third parties unless required by law or explicitly authorized by you.

4. Data Protection and Security

We adopt industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes encryption, secure servers, and regular software updates. While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

Your personal information may be shared with:

• Service Providers: We may share data with third-party service providers who assist in delivering the services, such as payment gateways and cloud storage providers. These third parties are bound by strict confidentiality agreements.
• Legal Authorities: We may disclose your data to comply with any legal obligation or in response to lawful requests from public authorities, including meeting national security or law enforcement requirements.

6. Retention of Information

We retain your personal and financial data for as long as it is necessary to fulfill the purposes for which it was collected and to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

As per Indian data protection regulations, you have the right to:

• Access Your Data: You can request access to your personal information stored in our system.
• Correction of Data: You can request corrections to your personal data if it is inaccurate or incomplete.

8. Cookies and Tracking Technologies

Our software may use cookies or similar technologies to improve the user experience and ensure proper functionality. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the software.

9. Changes to the Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through the software or by email.

10. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

Email: enquiry.rpos@gmail.com
Whatsapp: +91 7633 088 500
Dhanbad (Jharkhand)
India